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Support

We're here to help — tradies and customers alike.

Contact us

Send us a message and we'll get back to you by email within 1–2 business days.

By submitting you agree to be contacted at the email above.

Report a bug or request a feature

Spotted something off or have an idea? Send the technical details to our dev team.

Report now

For tradies

  • · How do I create or update my tradie profile?
  • · How do I get verified on the platform?
  • · How do I express interest in a job?
  • · How do reviews and ratings work?
  • · What information is shown to customers?

For customers

  • · How do I post a job?
  • · How do I find tradies in my area?
  • · How do I contact a tradie?
  • · How do I leave a review?
  • · Is Oz Tradies Hub free to use?

Response time: we aim to reply within 1–2 business days. For urgent matters, include "URGENT" in your subject line and we'll prioritise it.